Tuesday, September 22, 2009
Danger: don't read this blog
"If you want people to perform better, you reward them. Right?"
That's Dan Pink speaking. He goes on to say that there is a gross mismatch between what science knows and what business does. What? Because in answer to his question he reveals that
actually dull thinking and
"Rewards don't work and often do harm."
"This is NOT philosophy. This is NOT a feeling. This is a fact--or as we say in Washington DC,
'a true fact.'"
Dan Pink has a new book coming out: DRIVE. It is about the science of motivation.
Two friends sent me links to Dan Pink's TED talk on the same day: Bubba Levy here in Houston and Tom Larsen in San Francisco. And a few days later, Emily Hansen sent me this from the New York Times: "When a parent's 'I love you" means "do as I say.'"
I guess most of us got the idea at home from our parents and pass it on to our children, so it is no wonder that we run our businesses this way and describe it as "The Real World".
Does motivation really mean getting your child or your employee to do what you want him to do?
Dan Pink quotes the scientific research. Rewards only work to improve performance if the task is simple. If it is complex, or requires creative thinking, "rewards don't work and often do harm."
And what harm do rewards and punishment do to children? Check out the Times.